Frequently asked questions, and
scheduling information.
You must be 18 years old or older to get tattooed.  It is the law in California. There
is no "parental consent" and never has been.  If you don't believe me, call your
Congressional Representatives , they will explain it to you.   I will ask you for your
ID, and I clip this to your sign in sheet.  
This is an adult business.   


If you would like to come by the shop and look at what we have, our tattoo books, our
photographs, or check out the shop, please come by
!  The business hours are Tuesday
thru Saturday from 11-6.

While visiting,  if you see something you like and want to ask questions, please do.   
Donald and I are here to help as much as we can.  If there's anything special on the
schedule that requires an extra day off, then details will be left on the answering
machine.

All consultations, and tattoos will be scheduled in advance.
Please call (707)569-9525.  You will have to leave a message on my machine.  I will call
you back, when I am free.  
I do not answer the phone when I am tattooing.  I need to concentrate on my work.  
When I am done tattooing, or when I am free....I promise....I will call you back.
  
Consultations usually occur between 10 and 11 in the morning. I realize that this is
before business hours, and I do that for a very important reason.  You and I will need to
discuss your work and we need free time to make that happen.  Yes, I do get to work
early and I do prepare in advance for everything.  What a crazy concept?

All tattoo work is by appointment only.  
If you are coming from out of town, it's always best to check and see if we will be here.  
If you are too impatient to wait for a call back, then please come in to the shop during
business hours.  While you are standing here and waiting for us, you will be able to see
that we are busy and why we can't get to the telephone.  

Custom Drawings:  WHAT DOES THIS MEAN???  Anything that requires me to create
something special and unique just for
you.  Usually I schedule about 45 minutes in the
morning to talk to you about what you want. (This is the time that works best for me.  
Later in the day, I'm tired and not as creative, or I have tattoos to do.)   

The more prepared you are, the better the tattoo
and the quicker I can get something drawn.  

After meeting for a consultation, I will schedule your tattoo appointments then.  I will
know the size and intensity of your individual piece.  Usually I give myself a 4 month gap
to complete this drawing for you.  The custom box can contain 30 to 40 pieces that need
to be made.  The last time I only had
one drawing to do was 1992!
So, as special as you are individually, there are others waiting to be drawn as well.  
At the consultation time, I can give you a time estimate for your tattoo, and a price
quote.  You will need to leave a deposit for your tattoo dates and your art.  
I will give you a call when the drawing is done and have you proof the piece before your
tattoo session.   
Currently the deposit is $100.00.
 I don't schedule tattoos without deposits.  
You can access the "no show list of shame" to find out the
answer to "why".


If you can't wait that long, then you need to bring
in the art already made.  Then you don't have to
wait for me to draw!!!!!!!

There is no reason to complain about the wait time.  You are getting something special
just for you.  Those things take time to draw.  If you can't understand that, or have no
patience for that, then we are not the tattoo shop for you.

When I am finished with your custom tattoo drawing, I would like to schedule  a time that
you and I can speak about what I have created for you. This is new.  We have seen a
need to improve our in-store customer service, and I think this will really help.  Your
tattoos are important, and I want to make sure that both of us are clear on your needs,
requests, and changes with your art.  I'm hoping that this will also make my days more
manageable. Thank you for understanding!  If we need to make adjustments to this, I will
keep you posted!


We have quite a nice selection of flash and tattoo
ideas here at the shop as well, don't forget about
that valuable resource!
 You don't have to wait for drawing time if
it's something that is already on paper!!! That means you can get tattooed faster!

Please, do NOT come in sunburnt on your tattoo day.

Please, do NOT surprise me with a Lidocaine patch, or Lidocaine cream.  

CANCELATIONS:  "My work schedule changed, my car broke down, my pet died,
my kid is sick, I had a bill come up that I wasn't expecting, I'm pregnant,
" .........I've
heard it all.  Hey life happens to all of us
!  If you can't make your tattoo
appointment, just give me a call.   A 24 hour notice is wonderful.  Then it gives me
the time to adjust my schedule, call somebody else to see if they can come in, and
fill the time.

Because I too have bills that need to be paid and this is my time to make that
happen.  If you are considerate to me, then I will be considerate back.  If you leave
me sitting here , well that's just disrespectful of my time and talents.  If you feel
that my time can be wasted, then I don't want you as a customer.  So, let's save
each other all of that grief, and give me a call......makes things easier for all of us.  
Price Quotes:  All are valid for at least 6 months.  If you got something drawn in 1997
and have left it here sitting in a box, then that price quote is no longer valid!  Trust me,
I've had people ask.  July 2013 was a clean out month.  All past art that has been waiting
in the secondary art drawers, has been filed away.  IF you have old art (2012 and earlier)
that you still want to get tattooed, it's in a box here at the shop, and you can dig thru it
and find it.  But, I needed that drawer!

Payment:  Cash!  We have officially ended accepting Visa
and Mastercard as of October 1st, 201
5.  The cost is just
too darn expensive as a merchant.  We apologize for the
inconvience.  

If you call the tattoo shop, and you get the answering machine,  please leave a
message!  9 times out of 10, I'm here tattooing and I will not answer the phone.   When
I'm done with the customer in the chair, or done with my lunch, then I'll be able to return
your call.  I know it seems kind of old fashioned, but there are days when I'm the only
person here at the shop!

If I call 3 times in a row to avoid the answering machine, will you pick up?  NO.  Just
leave me a message on your first attempt, and I'll get to ya!  I have turned off the ringer
to the telephone.  I must concentrate on my work.  

Can I  send you an e-mail? No.  Tattooing has been around a hell of a lot longer
than the computer.    I still draw with a pencil and paper!  Please print out your
own photos and bring them with you. I really don't like it when folks show up and
whip out their phone, and then ask  me for a price quote.  Please be prepared to
show me what you want to get tattooed with.  Don't stand there and tell me about
the design that you have left at home...bring it with you!  Please don't tell me to
look something up on MY computer that you found on this certain web site.  It's
your tattoo you are going to wear for the rest of your life, give it the respect that it
deserves.
 I appreciate the work that you put into your tattoo.

Can I have your email to send you something, I live really far away!  We proudly
support the United States Postal Service and think that sending letters is the way
to go.  Our mailing address is 821 Santa Rosa Ave, Santa Rosa CA 95404

If I call you on the phone and ask for your email, will you help me?
Please see above .  

Why isn't the web site updated more frequently? Because I haven't figured out how to
get more time in a day!  Seriously, Donald and I are responsible for everything here at
the shop, and we are pretty darn efficient, but still only human!  I'm in charge of the web
site and I update it as often as possible.  


I don't want to wait that long, I want it NOW!
 Sorry about that. I'm only human and I can only do one tattoo at a time.  
We are looking to be a luxury place to come and relax.  We are NOT
looking to be a "chop shop", or "tattoo factory". Personally I would also
like to be able to get a drink, go potty and get some lunch in a day!!!!

Do you recommend anybody since I can't wait that long?  
No.

What is your minimum and why so expensive?  The current
minimum is $100.00.  Everything you get tattooed with is all set up
specifically for you.  You get all new , sterilized equipment, and that is
the minimum cost of creating your sterile area, and your specific tools
necessary for your tattoo.  
All of the tattoo  laws of AB300 , our new
tattoo regulations, have to be followed for us to maintain our Health
Permit.

Is this why you don't offer any tattoo specials on     
Friday the 13th?
 Yes, I don't understand how a shop can maintain sterility for only $13.  
Hey, it's your skin and your health....I would strongly think about that.


Why would I want to get tattooed at your shop
                     
instead of some other shop?
I love what I do.  I'm consistent.  I drink iced tea, and I don't smoke.  I'm quick.  I've been
at this location for
20 years.  There's no bullshit around here.  You always get tattooed
by the owner.  I'll do everything I can within reason to give you the best tattoo I can,
everyday.  I'm not cheap by any stretch of the imagination, but I get the job done
cleanly, correctly, and I stand by my work.  My shop has also been registered thru the
Sonoma County Health Department and I am registered as an Artist.  We have followed
the rules set down by our County and our State  and proudly adhere to their requests.  


Do you tattoo feet?
 No.  I don't do the top of the feet, right side of the foot, left
side of the foot, bottom of the foot, and I don't do toes, or
in between them. I'm not sure why this is so hard to
understand, but it's a doozie!  NO FEET TATTOOS!!! It's a
shop rule and I don't think I need to further explain this.

Nobody seems to question why I don't tattoo genitals, so
let it go people.  

Do you tattoo rings on fingers?  No.

Will you tattoo me with the cremated remains of my
dog/cat/Mom/Dad/family member?

No.
 I have no clue how the ashes will react with your skin, or tattoo, or both.  I also do not want to
personally be exposed to the remains.  Please respect that request from me.  This isn't a
television show around here, it's real life.  IF you would like to bring a photo of your loved one,
and a candle, we can make a space for them on the table and honor their memory while you are
getting tattooed.  I will gladly listen to the amazing stories of your adventures together.
 
UPDATE, during my last health inspection I asked my inspector about this question.  By law we
are not to contaminate the tattoo pigments with ANY other materials.  They may be diluted with
water, or the pigments may be mixed for different color combinations.  If you still aren't happy
about this, please contact Marty Isom at the Sonoma County  Health Department.  He will be
happy to explain this to you and why.  
His number is (707)565-6568

Will you tattoo my eyeball?  No.

Do you do piercings?  No.  

Lastly, I have spent countless hours wracking my brain, sitting here at
the computer, trying to effectively communicate to you the best way to
get the best tattoo that I can give you.
This is how I work, plain and simple.
I understand that this isn't the current way the world is working, or
wants to work.  That's fine.  But it's my name on the front of the building
and it's how I run my shop.  These guidelines are not up for negotiation
or debate
.

Hopefully this answers some of your questions,
of course, if you have more, just give me a call,

(707)569-9525
More
information for
you to read!